Ventia has been awarded the prestigious Australian Government Department of Defence 2024 Base Services Contractor of the Year, a pinnacle achievement and hard-earned recognition for a base services contractor. 

The award recognises the contractor that embodies a true partnered teams-of-teams approach to service delivery, with a strong customer-centric focus built on principles of respect, trust, accountability, integrity, fairness and commitment.

Ventia has consistently gone further to redefine customer service excellence for Defence. Our teams  across more than 70 locations throughout Australia have worked tirelessly at the heart of Defence capability to diligently embed systems and processes that ensure consistent improvement and daily opportunities to delight our Defence customers.

From bases in Western Australia, South Australia, Victoria, Tasmania, to the top end, putting Defence member health and wellbeing at the centre of our BetterYou hospitality and catering offering, to delighting international coalition forces, from digitising the workforce with award winning asset management systems developed in partnership with Defence, to ensuring training grounds and ranges are always at the ready and Defence members have a clean home away from home to return to every night.

“This award is recognition of the dedicated Ventia team and the journey they have been on to redefine service excellence to Defence. Ventia’s award-winning team has been there behind the scenes proudly serving those that serve so they can focus on their mission”, says Andrew Bartlett, General Manager Defence Base Services. 

"To be supported in our efforts by our customer who is so invested to see improvement and success in their contractors has inspired us all."

Thank you to all our teammates, contractors, suppliers and local communities for this achievement – we very proudly share it with each and every one of you.