Since commencing the contract in November 2013, we have created a safer and more serviceable network for all road users by delivering hundreds of routine and improvement works along Queensland's south coast.

With 10,427 incidents responded to so far (as of December 2018), our team responds rapidly to keep our client's customers moving and their roads hazard-free.

For the last five years and spanning the council areas of Scenic Rim, Logan City and Gold Coast City, the Road Asset Maintenance Contract (RAMC) has been responsible for: 

• provision of asset management services for pavement assets
• programmed maintenance including asphalt overlays, rehabilitation projects and reseals 
• routine maintenance for the network's state and national roads including graffiti and litter control, vegetation management, drainage maintenance and pavement, and road signage 
• 24/7 incident response service
• natural disaster initial response works.

Enhancing asset management capability

Our team works closely with our client to complement their asset management capability with our dedicated, site-based asset management experts. We use state-of-the-art asset management and maintenance systems to collect and analyse defect and asset condition data, closely monitoring the status of the network and service level compliance. 

Our services include:

• implementing a 'fit-for-purpose' asset maintenance system to assist with network monitoring
• assisting our client in the development and review of the District Tactical Asset Management Plan (TAMP)
• investigating and delivering cost effective pavement maintenance treatment recommendations
• annually assisting the client to conduct, analyse and report on pavement condition surveys
• defining and implementing HDM4 Pavement Modelling as a continuous improvement initiative to maintain high quality road surfaces. 

Up to the challenge - rapid response

During the aftermath of Cyclone Debbie in March 2017, our team responded to over 70 incidents in our area. Through the implementation of their established 'Critical Wet Weather Plan' our team worked 24/7, rolling out pre-emptive hazard warning devices, emergency drain clearing, clearing branches across roads, pothole repairs, flooded causeway closures, reroutes and more. 

Our crews embedded themselves in the local community effort, working alongside the emergency services, council workers, utility workers, and members of the public. Many were affected by the cyclone personally, with their own residences significantly damaged. All remained committed to their work responsibilities and to delivering for our client and the community. 

The team experienced zero safety incidents throughout the entire response, a massive achievement in some of the most trying conditions for any incident response provider.

Delivering new and innovative ways of working

The Litter Road Rake

A key driving force for the team is to provide our client with value-for-money solutions utilising innovative thinking. 

In January 2015 we introduced the Litter Road Rake - a litter rake collection machine which is the first of this kind in Australia. It is used day and night on major arterial routes to keep the network clean, safe and easy to navigate for our client's customers. The Litter Road Rake has significantly improved safety and productivity, including the collection of more litter from a larger area in less time.

So far, we've used it to collect a staggering 10,276m3 of litter - that's equivalent to filling more than three Olympic-sized swimming pools!